4 Employee Failures that Bring Progress to the Office
Problem-solving is a big part of business life. Corporate issues happen for a reason, and can actually speed the progress in a company. There is a connection between resistance to change and the company vision. Details below.
1. Missed Deadlines
Missed deadlines happen. However, it is one thing to miss the plane, and it is quite a different thing to miss a deadline, when you are part of an organization. Because if you miss that plane, every other colleague “misses the plane”, too.
Deadlines are meant to be broken? Not at all. It does happen time after time, but, if it becomes a tendency in a company, and everyone knows they will miss the deadline before they even start, then, it is a problem to be fixed.
Where’s the benefit? If missed deadlines is a tendency in a company, it is always a good idea to examine one of the following: flow of communication and description of functions.
The general rule for the description of functions is to make a slight overlap of functions for 2 employees from relating departments. It smooths the flow of information, as 2 people from different work groups work on the same thing at the same time.
The problem with communication in a company is that everyone thinks it should happen naturally. Well, no! Employees need to understand whom to turn to regarding what and when. If they don’t know that, the company is relying on friendship. But friends can be chosen, and colleagues cannot. Convinced?
2. Colleague Rivalry
A little bit of competition doesn’t hurt anyone. However, there is a difference between competition and rivalry. While the first one helps deliver good results, the latter is an obstacle to good results. But the good news is that it is possible to go back from employee rivalry to a healthy colleague competition. If the underlying reasons are fixed.
Where’s the benefit? The main reasons for colleague rivalry is usually either clashing objectives or a competitive motivation system in the company. One cannot expect cooperation if individual effort is rewarded. Similarly, if the tactical objectives of departments are in contrast, it is a bad idea to expect that colleague relationships will “smooth out” with time. Good news is that there is no problem the good ol’ dialogue could not solve. While the strategic direction is usually well known in a company, the tactical objectives of different departments usually need to be discussed to be aligned.
3. Resistance to Change
Old news “on the Western front”. Resistance to change is a normal psychological state of any employee and human being in general. Question is, if it stops the action, or not. If employees are able to handle fear and still take risks, there is nothing to discuss. If, however, employees are so risk-averse it stops the progress in the company, then, the underlying issues should be addressed.
Where’s the benefit? If employees resist change, they fear the consequence of taking the risk. So, the task is to offer employees a vision bigger than their fears. And to make sure they know exactly how they add value to the vision. So, if employees fear change, the root cause is usually the vision they do not relate to. In other words, employees are not demotivated, they simply don’t understand why they should (do it for the company).
Let’s be clear: mistakes are not a problem. Accepting them is.
Where’s the benefit? Mistakes have the most benefit for the company. They stand for progress. Statistically, the more mistakes you make, the more good decisions you make, too. And no one argues with statistics.
These are only 4 reasons enough to celebrate problems in the company. And not only celebrate, but also take advantage of them to progress. During Corporate Therapy sessions at YoBusiness.eu, employees work with the therapist to find the underlying reasons for workplace problems to achieve sustainable problem-solving results.